Customer Support

Call Operator

Gross monthly salary in Poland is

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80% of people earn:

1,117 - 2,710 EUR

10% earn less lthan 1,117 EUR

10% earns more than 2,710 EUR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Pensjometr salary survey, 80% of people on the Call Operator position in the Poland earn between 1,117 EUR and 2,710 EUR monthly gross.

10% of employees earn less than 1,117 EUR and 10% of people earn more than 2,710 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Answering incoming calls and providing information about services to interested customers.
Handling customer inquiries and resolving complaints related to services.
Conducting outbound calls for service promotion and sales.
Maintaining accurate records of customer interactions and transactions.
Compiling and managing statistics on call volumes and service requests.
Collaborating with team members to improve service delivery and customer satisfaction.
Utilizing CRM software to track customer interactions and follow up on leads.
Providing feedback to management regarding customer trends and service issues.
Ensuring compliance with company policies and procedures during all customer interactions.
Participating in training sessions to enhance product knowledge and customer service skills.

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The most common career path of an employee

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Position Call Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

585. place

Women representation in position

n/a

Average age of respondent by position

n/a

771. place

Cashier

Banking

1,117 - 1,261 EUR

586. place

Food Technologist

Agriculture, Food Industry

1,263 - 2,317 EUR

585. place

Call Operator

Customer Support

1,117 - 2,710 EUR

584. place

Administrative officer

Law & Legislation

1,117 - 2,728 EUR

1. place

Chief Executive Officer

Top Management

2,864 - 18,620 EUR

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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