Management

Head of Customer Support

Gross monthly salary in Poland is

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80% of people earn:

8,047 - 20,519 PLN

10% earn less lthan 8,047 PLN

10% earns more than 20,519 PLN

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Pensjometr salary survey, 80% of people on the Head of Customer Support position in the Poland earn between 8,047 PLN and 20,519 PLN monthly gross.

10% of employees earn less than 8,047 PLN and 10% of people earn more than 20,519 PLN.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

156. place

Women representation in position

Average age of respondent by position

770. place

Receptionist I

Administration

4,666 - 5,761 PLN

157. place

Contract administrator

Administration

4,666 - 33,515 PLN

156. place

Head of Customer Support

Management

8,047 - 20,519 PLN

155. place

Roaming Specialist

Telecommunications

1. place

Chief Executive Officer

Top Management

12,556 - 76,100 PLN

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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