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Management

Head of Customer Support

Gross monthly salary in Poland is
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80% of people earn:
7,817 - 20,674 PLN
10% earn less lthan 7,817 PLN
10% earns more than 20,674 PLN

Salaries in the survey are expressed in gross.

Based on the Pensjometr salary survey, 80% of people on the Head of Customer Support position in the Poland earn between 7,817 PLN and 20,674 PLN monthly gross.

10% of employees earn less than 7,817 PLN and 10% of people earn more than 20,674 PLN.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

141. place

Women representation in position

42%

Average age of respondent by position

39

771. place

Cashier

Banking

Salary group 1

4,666 - 5,266 PLN

142. place

HR Business Partner

Human Resources

Salary group 2

8,905 - 19,459 PLN

141. place

Head of Customer Support

Management

Salary group 2

7,817 - 20,674 PLN

140. place

Pharmaceutical Products Manager

Pharmaceutical Industry

Salary group 2

8,288 - 19,820 PLN

1. place

Chief Executive Officer

Top Management

Salary group 3

11,965 - 77,783 PLN

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